Our organisation & the programme

Ozanam House is a community resource centre run by the Society of Saint Vincent de Paul. It is located on the site of the original clothing and furniture warehouse in a building that has also been used by the Society for a variety of purposes for over 100 years. Since our opening in September 2002, we have continued to develop various programmes and projects aimed at addressing the issue of social exclusion as well as the many needs of the local community.

Overview of the Volunteer Role


  • To prepare light snacks e.g. sandwiches, Beans, fruit, veg & dips
  • To deliver to each room for snack time
  • To collect dishes from each room, place in dishwasher and clean up the kitchen.

Time commitment

Hours – between 2.45 – 4.30

Days required – 1 or 2 days a week (preferably a Tuesday, Wednesday, Thursday or Friday)

To build up relationships with the children and support their learning volunteers are expected to commit to at least one or two afternoons a week (the exact times and dates of working will be agreed between the volunteer and the programme co-ordinator). The volunteer should commit to a minimum period of nine months.

Skills, Experience & Qualities Required

  • Ability to work well in a kitchen
  • Ability to address the varying needs of the children
  • Ability to relate well to children and enjoy dealing with them
  • Fun and Energy when working with children
  • Good organizational skills
  • Excellent communication and interpersonal skills, with the ability to establish good relationships with children and staff
  • Patience, resilience, tolerance and flexibility
  • Ability to treat children’s concerns with respect, tact and sensitivity, whilst always being aware of the limits that are required by confidentiality and the necessary boundaries
  • Previous experience is desirable but not essential

Training & Induction

  • The volunteer will receive an induction/information night in the centre prior to his/her introduction and will get a general information pack to become familiar with the centre and our procedures
  • The volunteer will have an initial meeting with the co-ordinator to receive a role-specific induction and to agree a timetable and schedule of duties in line with the volunteer role description
  • A Child Protection Training session will be provided. This training will inform the volunteer of the protection and welfare of children under the Children’s Act 1997 and best practices when working with young people.
  • Ongoing individual training programmes will be provided if necessary

Support & Supervision

The co-ordinator will be responsible for the supervision of the volunteer. Volunteers will meet with their co-ordinator either in one-to-one meetings, or in larger group meetings to discuss ongoing progress and any issues arising.
General volunteer meetings, for all volunteers, will take place twice a year, in May and November.


  • Personal development
  • The change to contribute towards the development of children to enhance the sense of self-worth and belief
  • Opportunity to work in and learn about a community resource centre
  • Opportunity to build up valuable work experience
  • Tea and coffee will be provided for all volunteers


Kim Haugh

01 8742804