General ICT Support

A safe place where people learn and grow,

that serves our needs and enriches our lives

in a supportive, fun and caring environment

Our organisation

Ozanam House is a community resource centre run by the Society of Saint Vincent de Paul. It is located on the site of the original clothing and furniture warehouse in a building that has also been used by the Society for a variety of purposes for over 100 years. Since our opening in September 2002 we have continued to develop various programmes and projects aimed at addressing the issue of social exclusion as well as the many needs of the local community in Dublin’s north inner city. The centre now offers over 600 programme places to more than 500 people per week where our youngest member is 3 and our eldest is 94.  We also engage 75 active volunteers who share their time and skills each week for the benefit of others.


Overview of the Volunteer Role

We operate IT systems and infrastructure in the following way –

  1. We have an admin server and network that manages an IT system for 9 admin computers in 3 separate locations in the building
  2. We have an IT training room with 9 machines (8 training pc’s and one teacher’s pc) linked to the network system (accessing internet and WIFI only) but isolated and run separate to the admin server. This room acts as a standalone network where the 8 training pc’s are networked through the teachers machine in the room.

The role of the volunteer supporting our IT systems is as follows:


Tasks

  • Becoming familiar with the IT infrastructure in the centre. A comprehensive plan and details of the system are available and can be made available for review
  • Troubleshooting – supporting the centre by offering off site or hands on advice in dealing with day to day problems if and when they arise.
  • Networking – supporting the centre in dealing with day to day network problems if and when they arise.
  • Software and Hardware Management – advising (off site or hands on – depending on availability) the centre on any hardware of software issues if and when they arise
  • Auditing aged equipment – assisting the audit of aged equipment that has been take off the system. We aim to clean the hard drives and to donate these units back to service users who may benefit from them in their learning as they would not be able to afford computers.

Time commitment

The volunteer should commit to at least one evening per month (2-3 hours) to come in to review all areas so that we stay on top of the systems and are then able to deal with possible issues before they arise. This day/time can be arranged locally.

The time commitment for troubleshooting is flexible where the need for assistance can happen at different times and the availability of the volunteer to respond depends on the time, day of the call. There is an understanding that when a call for assistance is made it may be a few hours or days before the volunteer is available to come in to assist us and this is an expected part of the role. The earlier the volunteer is available the better for the centre.

Skills, Experience & Qualities Required

  • Knowledge of network systems and associated ICT knowledge and skills
  • Willingness to share your computer and technology knowledge
  • Good organizational skills
  • Ability to work independently and as part of a team
  • High motivation and engagement to be a volunteer over a longer period of time
  • Patience, resilience, tolerance and flexibility
  • Understanding of and commitment to the ethos of volunteering, community initiative and the organisation

Training & Induction

  • The volunteer will attend an induction/information night in the centre prior to his/her first engagement and will get a general information pack to become familiar with the centre and our procedures
  • The volunteer will have an initial meeting with the co-ordinator to receive a role-specific induction and to agree a timetable and schedule of duties in line with the volunteer role description

Support & Supervision

  1. The co-ordinator is responsible for the support of our volunteers. Volunteers will meet with the co-ordinator either in one-to-one meetings, or in team meetings to discuss ongoing progress and any issues arising.
  2. The volunteer will be a part of the ICT Committee in the centre. The ICT Committee will consist of a small team of ICT experts dedicating their time to support the ICT infrastructure in Ozanam House.
  3. The ICT Committee will meet four times per year in January, April, August and November in the evenings.
  4. General volunteer meetings, for all volunteers, will take place twice a year, May and November.

Benefits

  • Personal and professional development
  • Sharing knowledge that can help others enrich other peoples’ lives
  • Opportunity to work in and learn about a community resource centre
  • Opportunity to build up valuable work experience
  • Opportunity to make a great difference – one that is positive and rewarding – to your life and your community
  • To be part of a progressive and energetic team supporting others to achieve their goals and to improve their lives.

Contact

Kim Haugh

Phone: 01-8742804

Email: admin@ozanamhouse.ie

Website Management Support

           

A safe place where people learn and grow,

that serves our needs and enriches our lives

in a supportive, fun and caring environment

Our organisation

Ozanam House is a community resource centre run by the Society of Saint Vincent de Paul. It is located on the site of the original clothing and furniture warehouse in a building that has also been used by the Society for a variety of purposes for over 100 years.

Since our opening in September 2002 we have continued to develop various programmes and projects aimed at addressing the issue of social exclusion as well as the many needs of the local community in Dublin’s north inner city.

The centre now offers over 600 programme places to more than 500 people per week where our youngest member is 3 and our eldest is 94. We also engage 75 active volunteers who share their time and skills each week for the benefit of others.


Overview of the Volunteer Role

We operate our website in the following way-

  1. We have a WordPress website and blog, http://ozanamhouse.ie/. The website is updated using FTP.
  2. Our social media is updated regularly mainly with links from the website and provides important information on the centre and highlights what we do here. We use Facebook, Twitter and Instagram. – ‘svpozanamhouse’

The role of the volunteer will be supporting our Website Management and occasionally our Social Media Department in the following ways:


Tasks

  • Maintaining and updating our website once a term (10 weeks) or as needs require
  • Becoming familiar with the website and its structure
  • Troubleshooting- support the centre by offering off site or hands on advice in dealing with day to day problems if and when they arise
  • Maintaining a high standard in cyber-security
  • Reviewing the website and making any changes to its structure/format that may be required
  • Developing skills and bringing fresh ideas to a media brand

Time commitment

The volunteer should commit to at least one evening per month (2-3 hours) to come in to assist and plan for website management.  This day/time can be arranged locally.

The time commitment for web updates, social media work and troubleshooting is flexible where the need for assistance can happen at different times and the availability of the volunteer to respond depends on the time, day of the call.

There is an understanding that when a call for assistance is made it may be a few hours or days before the volunteer is available to come in to assist us and this is an expected part of the role. The earlier the volunteer is available the better for the centre.

Skills, Experience & Qualities Required

  • Be able to use FTP, particularly Filezilla
  • Have confidence using webhosting applications
  • Have knowledge of and be able to use HTML, CSS and Javascript
  • Good organizational skills
  • Good communication and interpersonal skills – vital in a supportive role
  • Ability to work independently and as part of a team
  • High motivation and engagement to be a volunteer over a longer period of time
  • Patience, resilience, tolerance and flexibility
  • Understanding of and commitment to the ethos of volunteering, community initiative and the organisation

Training & Induction

  • The volunteer will attend an induction/information night in the centre prior to his/her first engagement and will get a general information pack to become familiar with the centre and our procedures
  • The volunteer will have an initial meeting with the co-ordinator to receive a role-specific induction and to agree a timetable and schedule of duties in line with the volunteer role description
  • Team meetings with our team of computer teachers take place each term,  as well as individual training programmes that will be provided if/where necessary

Support & Supervision

  1. The co-ordinator is responsible for the support of our volunteers. Volunteers will meet with the co-ordinator either in one-to-one meetings, or in team meetings to discuss ongoing progress and any issues arising.
  2. The volunteer will be a part of the ICT Committee in the centre The ICT Committee will consist of a small team of ICT experts dedicating their time to support the ICT infrastructure in Ozanam House.
  3. The ICT Committee will meet four times per year in January, April, August and November in the evenings.
  4. General volunteer meetings, for all volunteers, will take place twice a year, May and November.

Benefits

  • Personal and professional development
  • Sharing knowledge that can help others enrich other peoples’ lives
  • Opportunity to work in and learn about a community resource centre
  • Opportunity to build up valuable work experience
  • Opportunity to make a great difference – one that is positive and rewarding – to your life and your community
  • To be part of a progressive and energetic team supporting others to achieve their goals and to improve their lives.

Contact

Kim Haugh

Phone: 01-8742804

Email: admin@ozanamhouse.ie

Return to Services

Volunteers

As Ozanam House begins to reopen to our members, and we hear the sound of many voices in the walls of our great centre once again, we want to take a moment to thank you all.

We were delighted to be able to continue to support so many people throughout the past 4 months. With the dedication and hard work of our staff and so many of our volunteers, we were able to continue to support over 300 people remotely. 

We have provided online activities, resource packs and support to so many people;

  • Class chats and online activity sessions for the children in our childcare centre.
  • Online music classes, online quizzes and resource packs for children and young people in our youth services.
  • Amazing art and cookery classes, videos and demonstrations from our teachers and our first online adult education class in Yoga.
  • Ongoing resource packs and supports to our elderly members.

We would like to say a very special THANK YOU to our amazing volunteers and staff for all of their hard work and dedication throughout this time. Challenges like this can bring out the best in people and we certainly saw some amazing efforts from all of our team.

Thank you!

Reopening Timeline

We are now moving into our reopening phase in the centre and want to share some information with you on our plans:

Over the coming days and weeks, we will be welcoming back many of our members to Ozanam House. 

1.    The reopening of our services started with our childcare centre returning on Monday the 6th of July with 32 children rushing back into their classes with smiles and warm welcomes.

2.    The next to return will be our Youth Groups on the 20th of July. Instead of the usual Summer Projects there will now be smaller ‘Summer Sessions’ taking place. The children, young people and our dedicated volunteer youth leaders can’t wait to get cracking having lots of fun over the coming weeks

3.    As our Senior Groups are in a higher risk category it means their return is slightly later than the other groups. Following public health guidelines we hope to be able to welcome members of our Active Retirement and Men’s Group back later in August and early September.

4.    The Adult Education classes will resume on the 21st of September with the registration dates taking place on the 15th/16th of September. 

Health & Safety Procedures

Management and staff have been working hard to adapt our centre and our practices in line with public health advice. We now have great systems and structures in place following the best and the safest practice to be able to continue to provide services in such challenging times. 

We will be adhering to the guidelines set out by the HSE and WHO. This means regularly washing our hands, keeping our social distance and practising good respiratory etiquette like coughing/sneezing into our elbows. 

The building landscape has also changed, we have introduced a new one-way system in Ozanam House. Floor markings and signage are all in place to help everybody get used to this new one-way system. Hand Sanitiser will be provided throughout the building as well as signage on what to do.

We will be in contact with all our volunteers should any changes occur as well as updating our social media platforms and website. So keep an eye out.

Follow us on Facebook, Instagram and Twitter – ‘svpozanamhouse’

On behalf of everybody at Ozanam House, thank you so much for your support, dedication and patience, and we look forward to seeing you again very soon.

Stay safe.

Men’s Group Activities

Hopefully, our Men’s Group will be back with us in-house in the near future. In the meantime, here are some quizzes to keep you occupied. Some real good ones in here.

https://www.kensquiz.co.uk/wp-content/uploads/Ditloid1Q.pdf

https://www.kensquiz.co.uk/wp-content/uploads/Ditloid2Q.pdf

https://www.kensquiz.co.uk/wp-content/uploads/Ditloid3Q.pdf

https://www.kensquiz.co.uk/wp-content/uploads/COscarQ.pdf

https://www.kensquiz.co.uk/wp-content/uploads/CTVQ.pdf

Intellectual Wellness for Our Active Retirement Group

Continuing with our physical and mental wellness of our Active Retirement members we look at Intellectual Wellness this week. Intellectual Wellness refers to active participation in scholastic, cultural, and community activities. The ways of improving this are in the document below.

Update on Our Men’s Group Return

As the restrictions and preventative measures are easing across the country, it means our members can start returning to Ozanam House. Obviously, numbers will initially be contained and social distancing guidelines will need to be respected. Below is the latest news regarding the Men’s Group, but also some information on the centre as a whole. Also, there is a fun television below. With answers in the link; https://www.kensquiz.co.uk/wp-content/uploads/CTVA.pdf

Physical Wellness for Our Active Retirement Group

Our Active Retire Group cares about the physical and mental wellness of its members. This has continued during the restrictions due to COVID 19. While it has not been easy to maintain this we have found ways around it. Starting today, we will be regularly posting about Wellness for Seniors on our website. See the document below for information;

Our Youth Groups Have Been Keeping Fit and Preparing for A Concert

This week, the young people and volunteers in our senior youth services were taking part in our plank challenge to see who would be able to do the longest plank. We had a lot of young people take part and do an amazing job at this! Doing a plank is a lot more difficult than it looks! Our winners for this did 5 and 3-minute planks each! 

This Saturday is our last day for Violin music classes. They have been practising different pieces to celebrate their last day with a small group concert.